CHANGING YOUR APPOINTMENT

We understand that life happens, and plans can change. To help us serve all our clients effectively, we kindly ask for at least 48 hours' notice for any rescheduling or cancellation. This allows us to accommodate other clients and make necessary adjustments. Cancellations or changes made within 48 hours of your appointment, or no-shows, will result in a $50 fee or forfeiture of your deposit/payment/gift certificate. If we ever need to cancel on our end, we will make sure to reschedule or issue a refund promptly. Your satisfaction is always our priority. Thank you for your understanding!

PARKING

There is ample street parking available. Please kindly avoid parking in the driveway.

ARRIVAL TIME

If you arrive more than 5 minutes early, please send us a quick text to confirm we're ready for you.

SICKNESS OR FAMILY EMERGENCY

If you, or another person in your household, has an infectious or contagious illness, please contact us as soon as possible to reschedule your appointment for a later date.

PAYMENT POLICY

Payment is due at the time of service. If you're using a gift certificate or voucher, please present it at your appointment. Kindly note that we do not accept credit cards. Cash, check, or other accepted forms of payment are welcome. Thank you for your understanding!

CONSULTATION FORM POLICY

To ensure the best possible service, clients are required to complete the comprehensive consultation form at least 48 hours prior to their scheduled appointment. Failure to do so may result in the appointment being subject to rescheduling. We appreciate your understanding and cooperation.